Help

Membership

Sophia questions are granted monthly and do not carry over to the next month. Annual plans are billed once a year and renew automatically; you can cancel at any time.

When you have no active plan, your account shows “Not subscribed”.

Full predictions

Before and during a match you can open the full prediction by watching an ad. Standard and Premium members skip the ad. Once a match has ended, its full prediction is free for everyone.

Once opened, a match stays available for you to read again.

If ads are unavailable, that match can be opened directly.

Sophia questions

Each plan includes a set number of Sophia questions per month. Your remaining count and next refresh date are shown in your account and next to the message box.

If an answer does not complete, that question is not counted.

Orders & usage

Orders explain what you paid for. Usage explains what you used — Sophia answers and match access. Free readings after a match, and matches opened when ads were unavailable, are never shown as a charge.

Your account

You can change your language, notifications and account settings from the More tab.